Policies

Estimated delivery

We are personally shipping the orders once or twice per month. It might take us a couple of weeks to ship your order. Thank you for your patience.

Is delivery available worldwide?

Yes! We deliver worldwide.

Shipping costs

We are personally packing our CDs and shipping them worldwide from Germany. All parcels will be insured and have tracking number available through DHL. Unfortunately, as small business owners, we have no discounts available at DHL to help lessen the shipping costs.

I received a damaged product, what should I do?

If you received a damaged product, please get in contact with us within a weeks' time with photos of the damaged product, your order number, and any other details. In case of damage, we ship again at our own expenses. If something is wrong again, the third shipping is not contemplated.

Refunds

Refunds are only possible to customers who had their packages lost.